Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!
Beautiful Landing Pages
Pricing Tables
Interactions
Content Management

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Analytics

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Custom Development
Migration Support

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Dedicated Technical Support

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Video Dedicated Support

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General Support Tickets
Video Dedicated Support

-

Free
$0
Per month
Get Started
Beautiful Landing Pages
Pricing Tables
Interactions
Content Management

-

Analytics

-

Custom Development
Migration Support

-

Dedicated Technical Support

-

Video Dedicated Support

-

General Support Tickets
Video Dedicated Support

-

Premium
$29
Per month
Get Started
Beautiful Landing Pages
Pricing Tables
Interactions
Content Management
Analytics
Custom Development
Migration Support
Dedicated Technical Support
Video Dedicated Support
General Support Tickets
Video Dedicated Support
Enterprise
$100
Per month
Get Started
What’s the advantage of joining Museit?

Museit is a tip collection platform that makes it easy for artists to get paid and receive fan messages.

You can collect tips and messages from your supporters during live streams, virtual performances, and pre-recorded events becomes as easy as clicking a button. Since your link never expires, you can collect tips long after the show is over.

What are the fees associated with using Museit?

Museit uses Stripe to process Apple Pay, Google Pay, and Credit Card transactions. Stripe charges $.30 + 2.9%/transaction. The Museit platform fee is 3%.

How do I create my Merch?

- On the Merch Page, click "Edit" to upload your logo. Once your logo is uploaded, you can resize it and move it to your desired location on the shirt. Click "Save" when you are satisfied with your design.

- Please upload your logo as a PNG file with a minimum resolution of 300dpi.

- We suggest a transparent background for your logo. A black or white background will be noticeable on the printed shirt.

- Once your design is saved, click the "Enable Sales" button to go live with your merch!

What are the specs of your T-shirts?

Our T-shirts are 100% cotton. We currently carry black and white crew neck, unisex shirts.

Can I change my account information once I’ve set up my account?

Absolutely! Just go to https://app.museit.co/my-account/edit-profile and you can edit any of the displayed information.

How is my private information such as banking info secured?

All financial transactions (aside from Venmo) take place on Stripe and, aside from amounts and basic information from your profile, nothing is stored on the Museit server. You can read more about Stripe's security procedures here: https://stripe.com/docs/security

I stream live short acting scenes with Clients and friends, can I use Museit?

Definitely! We welcome creators of all types at Museit! Just drop a link to your page in your video description, social media pages, or other announcements to spread the word to your fans.

Does Museit hold back tax money?

Museit does not hold back tax money. It will be your responsibility to track and pay all taxes when you file.

When will I receive payments?

Payouts are processed on the 4th of every month. For example, money received in your account in April will be paid out to you on May 4th.

Ready to dive in?
Claim your profile today.